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Frequently asked questions

Q: I traveled with A4 Cars recently but forgot to get a receipt, how do I get one now?
A: We can arrange for receipts to be emailed to you, please contact or call us on 01753 672672 and provide us with your booking details (time, date, pick up and destination addresses).

Q: Can I request a ‘smoking allowed’ vehicle?
A: No. Under the government’s strict anti-smoking laws, smoking in licensed vehicles is not permitted.

Q: Do you have wheelchair accessible vehicles and working induction loops?
A: Yes. Please request on booking.

Q: Are guide dogs/assistance dogs allowed in the vehicles?
A: Yes. Please notify on booking.

Q: Do the latest child seat safety laws apply to minicabs?
A: Licensed private hire/taxi vehicles are exempt from the latest child seat ruling. For a small additional charge, child car seats can be provided, these must be booked in advance.

Q: Are your minicabs safe and insured?
A: Yes. All A4 Cars minicabs undergo regular roadworthiness checks; they are issued with official plates by the local licensing authority and have public liability insurance.

Q. Are my personal details safe?
A. Yes. Using the latest computerised booking technology the records at A4 Cars are covered under the Data Protection Act and cannot be issued to a third party.

Q. Are your drivers safe?
A. Yes. Drivers at A4 Cars are registered with the local licensing authority, have a full driving licence, undergo a full police criminal record check (DBS) and have passed medical and local knowledge tests.

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  • Airport Transfers

    Located within minutes of Heathrow airport and with decades of experience serving all major UK airports, A4 Cars...

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    Heathrow Airport

    We are located minutes away from Heathrow airport and therefore in the perfect location to ensure our minicabs are....

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    Gatwick Airport

    Arrange your airport transfer to the UK’s second largest airport and the most efficient single-runway airport in the world...

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    London City Airport

    Book an airport transfer with A4 Cars to the only major airport located within London...

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    Luton Airport

    Let A4 Cars handle your airport transfer to one of the UK’s most popular airports for budget airlines...

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    Stansted Airport

    For airport transfers to Stansted airport, book with A4 Cars to ensure a smooth, prompt and reliable service. With...

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